Standard Operating Procedure
• Arrive at customers house, call by telephone to advise of arrival
• Carry kit to front door or external access
• Put on disposable mask overalls and shoe protectors prior to entry
• Lay down disposable polythene membrane
• Get dust sheet from front door and cover work area
• Get kit from front door and place on dust sheet
• Plug dust extraction device in
• Carry out preparation, remove baffle or seal up fireplace opening
• Sweep flue ensuring that all kit remains on dust sheet
• Carry out flue flow test
• Wipe down any surfaces that have been touched
• Carry kit out to front door
• Top dust sheet to be folded inward and placed in sealed fresh bin liner, to be identified to job, date and time before being taken to front door
• Remove polythene membrane by folding corners inward and carrying out to dustbin
• Transfer all kit to back of van
• Remove overalls and shoe protectors by turning inside out and place in dustbin
• Sanitise hands
• Remove mask and place in sealed bag
• Sanitise hands
• Write customer certificate and place inside front door, add web address to certificate
• Shout to customer to come and close door, have distanced discussion concerning job and next sweep interval, ask customer to fill in form on website for reminder so that we can contact them and mention review on Google